Quality Control Services and Sustainable Development in Nigerian Universities

Dr Paul Osa Igbineweka & Mercy Egbai Egbai


This study examined the relationship between quality control services and sustainable development in public universities in Cross River State, Nigeria. The study adopted a correlational survey research design. Three null hypotheses were stated to guide the study. The population of the study is 1,292 academic staff in all 21 faculties/institutes of the two universities. A sample of 200 respondents was randomly selected from ten faculties of the two universities, namely: University of Calabar and Cross River University of Technology. A questionnaire titled: Quality Control Services and Sustainable Development Questionnaire (QCSSDQ) was used to collect data. The questionnaire was validated by two experts in Measurement and Evaluation, and Department of Educational Management. Cronbach Alpha Reliability Technique was used to determine the reliability estimate, which ranged from 0.70 – 0.98. Pearson Product Moment Correlation analysis was used to analyse the data. The result of the analysis revealed that quality control of resources, information communication technology, staff development programmes services significantly relate to sustainable development in the universities when tested at 0.05 level of significance. It was thus recommended that enabling environment with adequate resources, should be provided and supervised for sustainable development.

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