Perceived Techniques in Managing Conflict and Workers’ Productivity: Focus on Educational Sectors

Edoho, Glory Emmanuel (PhD) & Ojong Rose Ayiba


This study investigated the techniques used in managing conflict and workers’ productivity in the educational sector in Southern Senatorial District, Cross River State. To achieve this purpose, two null hypotheses were formulated for the study. Literature review was carried out accordingly, and Ex-post facto research design was adopted for the study. Two hundred and four (204) respondents were used for the study through multi- stage sampling. Questionnaires were the main instrument used for data collection. The data collected through the administration of the instrument were analyzed using Pearson Product Moment Correlation Coefficient Analysis. The 0.05 level of significance was used for statistical testing of the hypotheses. It was found out that there was significant relationship between effective consultation and effective communication with workers’ productivity during conflict.  Based on the findings and conclusion of the study, it is recommended that management of any institutions should consult with their staff before taking decisions, effective flow of communication should ultimately be encouraged to avoid internal rancor.

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