Involvement in Conflict Resolution Issues and Job Performance of Academic Staff in Universities in Cross River State, Nigeria

Esther Bassey Arikpo, Ph.D, Olabisi Bella Charles, Ph.D & Edoho Glory Emmanuel, Ph.D


This study investigated academic staff involvement in decision making with specific reference to conflict resolutions in universities. The study sought to determine whether academic staff participation in conflict resolution issues significantly predicted their job performance. The area of the study was universities in Cross River State, Nigeria. A questionnaire was used to collect data from 434 respondents from selected universities in Cross River State. One hypothesis was stated and tested using One-way analysis of variance at 0.05 level of significance. The result showed that the higher the level of involvement in conflict resolution issues, the better the job performance of academic staff in universities in Cross River State. Upon further analysis with a Post Hoc Test, the source of the difference was basically from all the various categories of involvement in conflict resolution issues, but was more from those who exhibited high level of involvement in conflict resolution issues. Based on the finding, it was recommended that academic staff involvement in conflict resolution should be depended upon as a significant determinant of their effective job performance.

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