Internet and Audiovisual Communication Facilities: A Viable Tool for Administrative Effectiveness among Heads of Academic Departments in Universities in Cross River State

Dr Oyobo Gladys Tom Abam, Dr Monity Flora Michael, Dr Idaka Etta Idaka & Dr Osedumme Igwebuike

Abstract

The study sought to investigate the relationship between internet and audiovisual communication facilities utilization and administrative effectiveness among heads of academic departments in universities in Cross River State. Two null hypotheses guided the study, which adopted correlational research design. The population of the study comprises 300 heads of departments from the three universities in Cross River State. The sample of the study is made up of 300 heads of departments in the sampled institutions. Two self-structured questionnaires titled “Communication Facility Utilization Questionnaire (CFUQ)” and “Administrative Effectiveness Questionnaire” (AEQ) were used for data collection. Pearson’s product moment correlation analyses (r) technique was used to test the hypotheses at 0.05 level of significance. The result of the analysis revealed that there was a significant relationship between internet and audiovisual communication facilities utilization and administrative effectiveness in terms of task accomplishment, organizational stability, accountability and information dissemination. Based on the findings, recommendations were made that the Nigerian government should increase its budgetary allocation for provision of internet facilities in universities and the heads of departments should encourage members of staff and students to effectively utilize communication facilities such as audiovisual facilities at their disposal.

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